Privacy Policy
This Privacy Policy describes how NAWE ROBOTICS PRIVATE LIMITED (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device Information
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our analytics service providers.
Order Information
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our payment processors, logistics providers, and relevant service partners.
Customer Support Information
- Examples of Personal Information collected: any details you provide when contacting support.
- Purpose of collection: to provide customer support.
- Source of collection: collected from you.
Minors
The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
- We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information, or to otherwise protect our rights.
Behavioural Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
- We use Google Analytics and similar tools to understand how our customers use the Site.
- We use pixel tracking tools (such as Facebook Pixel and others) to measure ad performance and reach.
- You can opt out of targeted advertising via:
Using Personal Information
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful Basis
If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the “Your Rights” section below.
Automatic Decision-Making
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Your Rights
GDPR (for EEA residents)
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at the contact information below.
Your Personal Information may be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For these transfers, we rely on contractual mechanisms like the Standard Contractual Clauses.
CCPA (for California residents)
If you are a California resident, you have the right to access the Personal Information we hold about you (also known as the “Right to Know”), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at the contact information below.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the email address below.
Cookies
We use cookies to improve your browsing experience and provide our services. Cookies make a website remember your actions and preferences (such as login and region selection) over a period of time. We use both first-party and third-party cookies for purposes such as analytics, security, and advertising.
Most browsers automatically accept cookies, but you can choose to reject or remove cookies via your browser settings. Please note that doing so may affect your use of the Site.
Do Not Track
Please note that we do not alter our data collection and use practices when we detect a “Do Not Track” signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, or if you have questions or complaints, please contact us by email at:
NMotionTM is a sub-brand of Nawe Robotics